What's new in PHD Help Desk 2.12
Feb 9, 2012
- Don't necesary configure the include_path variable in the php.ini file.
- Add transactionality.
- E-mail send errors log file.
- Replace the deprecated functions ereg y split.
- Areas and users loader.
- News report.
New in PHD Help Desk 2.05 (Aug 5, 2010)
- The tickets file export is in excel format.
- The operator can create a new password in case of forget it.
New in PHD Help Desk 1.43 (Apr 23, 2009)
- We have changed the user interface a little.
- AJAX routines.
- We added the ticket follow up data in the CSV format ticket export.
New in PHD Help Desk 1.43 Alpha (Mar 26, 2009)
- We have been changed the user interface a little.
- AJAX routines.
- We added the ticket follow up data in the CSV format ticket export.
New in PHD Help Desk 1.40 (Sep 1, 2008)
- The administration screens for areas, users, attributes, sectors, and operators administrator options were improved, adding filters and splitting the data for best management.
- An operator configuration option was added for receiving an email alert when a user loads a support request.
- Parameters can be administrated directly from the software.
- It is possible to configure default values for the ticket attributes.