An IT (Information Technology) departments' helpdesk software
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What's new in SysAid 9.0.52:
- The SysAid Agent now officially supports Windows 8.
- The login table in the SysAid Audit Log now contains the user's IP address.
- There is a new utility that allows SysAid Cloud customers to download a backup of their data.
- When creating a static filter for a list (e.g. the Help Desk list), there is now a variable representing the currently logged in user: $LoginUserName$. Example for Help Desk list: r.request_user = '$LoginUserName$'