Support Incident Tracker 3.64

Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails.
Support Incident Tracker
  3 Screenshots
Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails.

Support Incident Tracker project can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log.

SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them.

Support Incident Tracker grew out of an application developed by Salford Software since 2000 called Webtrack and is used in-house by Support Engineers to easily track support incidents.

last updated on:
July 19th, 2011, 16:43 GMT
price:
FREE!
homepage:
www.salfordsoftware.co.uk
license type:
GPL (GNU General Public License) 
developed by:
Ivan Lucas
category:
ROOT \ Programming \ Bug Tracking
Support Incident Tracker
Download Button

In a hurry? Add it to your Download Basket!

user rating 36

3.4/5
 

0/5

Rate it!
3 Screenshots
Support Incident TrackerSupport Incident Tracker
What's New in This Release:
  • This version includes security fixes for some issues, resolves a problem configuring inventory types, and fixes a number of error messages related to input checking.
  • In addition, this release includes updated translations for Portuguese and German.
read full changelog

Add your review!

SUBMIT