Bugzilla is an open source web-based "Defect Tracking System" or "Bug-Tracking System" that allows individual developers or groups of developers to effectively keep track of outstanding bugs in their applications.
With Bugzilla installed on your infrastructure, you will definitely increase productivity, improve communication between all sectors, ensure accountability, increase product quality, as well as to improve customer satisfaction. Above all, it is capable of adapting to any situation.
Features at a glance
Key features include generic reporting, request system, enterprise group support, user wildcard matching, insiders, time tracking, multiple authentication methods, localization, patch viewer, comment reply links, full-text search, as well as email address munging.
Additionally, the software comes with support for generic charting, and sanity check support. Many open source projects use the Bugzilla software for tracking bugs and issues for their product(s), including Mozilla, GNOME, Red Hat, Gentoo, etc.
Its database structure has been highly optimized for increased scalability and performance. Security is yet another strong point of Bugzilla, helping users to protect their confidentiality. Another interesting features is the built-in email integration functionality.
Among other interesting features, we can mention an enhanced permissions system, support for creating advanced queries that remember your searches, all-inclusive email preferences, as well as editable user profiles.
Supported web browsers and operating systems
Bugzilla is independent of a computer operating systems, or any OS for that matter, as it can be access from virtually any platform, mobile or PC, through a supported web browser (Mozilla Firefox, Chromium, Google Chrome, Opera, Internet Explorer, Safari, Midori, Epiphany, etc).
Currently, the project has been successfully tested under GNU/Linux, BSD, Solaris, Mac OS X and Microsoft Windows operating systems, supporting both 64-bit and 32-bit instruction set architectures.