vtiger CRM 5.3.0 / 5.4.0 RC

vtiger CRM project provides an easy to install, industrial-strength, free CRM application based on various open source components.

vtiger CRM project provides a richer UI, reports, tools for migrating CRM applications and supports multiple databases.

Here are some key features of "vtiger CRM":

Sales Force Automation

· vtiger CRM provides Lead Management, Opportunity Management, Account & Contact Management, Dashboards specifically useful for your organization's sales team. You can also use other sales force automation-related modules, such as Activity Management (including Calendaring), Product Management, File Attachments, and others.

Customer Support & Services

· vtiger CRM provides Ticket Management, FAQ Management, E-mail Notifications specifically useful for your organization's customer support team. You can also use other customer support-related modules, such as Activity Management (including Calendaring), Contact Management, Product Management, File Attachments, and others.

Marketing Automation

· vtiger CRM provides Lead Management, Product Management, E-mail/Mail Merge templates, specifically useful for your organization's marketing team. You can also use other marketing-related modules, such as Activity Management (including Calendaring), Contact Management, File Attachments, and others.

Microsoft Outlook Integration

· Open Source enterprise-grade business productivity enhancement add-on, vtiger Outlook Plug-in for Microsoft® Outlook® users enhances the user experience by reducing the unnecessary duplication of work while communicating with customers.

Microsoft Office Integration

· Open Source enterprise-grade business productivity enhancement add-on, vtiger Office Plug-in for Microsoft® Word® users enhances the user experience with vtiger CRM by reducing the unnecessary duplication of work while creating form letters, address labels, envelopes, or catalogs.

Thunderbird/Mozilla Integration

· Open Source enterprise-grade business productivity enhancement add-on, vtiger Thunderbird Extension for Thunderbird/Mozilla E-mail client users enhances the user experience with vtiger CRM by reducing the unnecessary duplication of work while communicating with customers.

Requirements:

· Virtualization software. Either VMWare, Xen or Parallels. If you don't have virtualization software already you can also download the free VMWare player.
· 3GB Free disk space
· Minimum 1GB RAM


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