PHP Helpdesk iconPHP Helpdesk 0.6.16

PHP Helpdesk is a PHP helpdesk with a MySQL backend.
PHP Helpdesk is an online helpdesk program for use in organizations with multiple sister companies or departments.

Main features:

  • Add/Modify/Delete users
  • Add/Modify/Delete departments/companies (ex. IT Dept, Helpdesk, Applications, HR)
  • Add/Modify/Delete categories for each department/company
  • Add/Modify trouble ticket/job information
  • Add/Modify/Delete parts
  • Add events associated with each ticket
  • Add time/parts to each event
  • Modify/Authorize/Update jobs/trouble tickets
  • Close jobs/trouble tickets
  • Open already closed tickets
  • Generate reports on response time, resolution time, and associated trouble tickets with each computer ID

last updated on:
May 5th, 2005, 18:50 GMT
price:
FREE!
developed by:
The PHP Helpdesk Team
license type:
GPL (GNU General Public License) 
category:
ROOT \ Internet \ HTTP (WWW)

FREE!

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PHP Helpdesk

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