PHD Help Desk 2.12

PHD Help Desk provides help desk registry and follow-up software.

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What's new in PHD Help Desk 2.12:

  • Don't necesary configure the include_path variable in the php.ini file.
  • Add transactionality.
  • E-mail send errors log file.
  • Replace the deprecated functions ereg y split.
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LICENSE TYPE:
GPL (GNU General Public License) 
USER RATING:
3.1/5 19
DEVELOPED BY:
J. Tuozzo
HOMEPAGE:
www.p-hd.com.ar
CATEGORY:
ROOT \ Internet \ HTTP (WWW)
PHD Help Desk provides help desk registry and follow-up software.

PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment and priority, historical registry, and an audit.

Information can be reported in consultation format, to give reports or export the information for later processing in a database or spreadsheet.

Last updated on February 9th, 2012

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