PHD Help Desk

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2.12 GPL (GNU General Public License)    
3.1/5 19
PHD Help Desk provides help desk registry and follow-up software.

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PHD Help Desk provides help desk registry and follow-up software.

PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment and priority, historical registry, and an audit.

Information can be reported in consultation format, to give reports or export the information for later processing in a database or spreadsheet.
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Last updated on February 9th, 2012

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