OTRS

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Softpedia Pick image 4.0.10 GPL (GNU General Public License)    
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A Ticket Request System with many features

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changelog

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email.

OTRS project has been tested on Linux, Solaris, AIX, FreeBSD, OpenBSD, Mac OS 10.x, and Windows.
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Last updated on July 31st, 2015
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