Astres 3.7

A helpdesk app to manage customer tickets

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What's new in Astres 3.7:

  • This version can manage contracts, purchase orders, units of work, assignments of units of work to supporters, and weekly imputations of supporters, desactivate projects, define the way to sort purposes in documents and the purposes GUI, create absences in the name of another supporter, use a big block of text for the explanation in a ticket, and update the description of an internal action.
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LICENSE TYPE:
GPL (GNU General Public License) 
USER RATING:
3.3/5 23
DEVELOPED BY:
IVD Service Support
HOMEPAGE:
sourceforge.net
CATEGORY:
ROOT \ Internet \ HTTP (WWW)
2 Astres Screenshots:
Astres - Statistics about ticketsAstres - Planning of the absences of the members of the support
Astres is an open source helpdesk software that allows you to manage customer tickets, received and diffused documents, internal actions between actors, received and sent material, statistics, planning, reporting, and news.

Astres is used by the French civil aviation.

Last updated on November 1st, 2012

#helpdesk application #customer tickets #manage tickets #helpdesk #customer #tickets #reporting

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