easy TicketManager 0.2.0

easy TicketManager is a system for managing customer requests (trouble tickets or similar) for a group of users.

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LICENSE TYPE:
MPL (Mozilla Public License) 
USER RATING:
UNRATED
  0.0/5
DEVELOPED BY:
Carsten Gräf
HOMEPAGE:
217.172.179.216
CATEGORY:
ROOT \ Information Management
1 easy TicketManager Screenshot:
easy TicketManager
easy TicketManager project is a system for managing customer requests (trouble tickets or similar) for a group of users.

Each ticket is assigned to a customer and a carer who is responsible for handling this ticket. Tickets can be organized in folders or by categories and can have notes attached to them.

What's New in This Release:

· You can manage tickets and define a workflow to handle these items.
· The installer has been improved, as well as the plugin concept.
· The following plugins are shipped and installed automatically: notes management, bookmarks management, and the ticket plugin.

Last updated on August 15th, 2006

#managing customer requests #issue tracking #customer requests #TicketManager #managing #customer #requests

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