Yoxel Systems is a software product management and customer feedback management solution. Yoxel Systems is a connected system to track product requirements, manage product life cycles, provide online customer support, and accumulate support knowledge.
Yoxel Systems is more than yet another bug tracker, helpdesk or project organizer. It bridges request tracking and project management by providing a flow manager that walks your team from request prioritization and project planning through project implementation to project completion.
Unlike web based portals from SalesForce.Com or SugarCRM Yoxel Systems' is tailored specifically for software development companies.
WHY YOXEL SW?
A role based, easy to use and very flexible request tracking system with customizable workflow, powerful filtering and advanced reporting capabilities.
Product management capabilities and agile methods of development on top of your existing Bugzilla/Mantis/GNATS/...
Automated process for product requirements management and product development planning/tracking.
Efficient collaboration between R&D, marketing and customer support teams to increase relevancy and value of your product releases.
Improved customer support that gives you fast and more accurate customer feedback on product requests and priorities.
WHY YOXEL IT?
The work of IT departments is not just about supporting users and resolving various network issues, it is also about implementing complex projects concerning. infrastructure and efficiency of your systems and business:
YOXEL IT is the solution for your IT department:
Ticket Tracking System is flexible and powerful, packed with features you expect from professional IT helpdesks.
Yoxel IT Project Management System extends TTS allowing your IT specialists to collaborate, plan and track complex IT projects.