JumpBox for the OTRS Trouble Ticketing System 1.1.5

JumpBox for the OTRS Trouble Ticketing System is a virtual appliance software.

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What's new in JumpBox for the OTRS Trouble Ticketing System 1.1.5:

  • The OTRS application has been upgraded to OTRS 2.3.3.
  • This JumpBox should be able to restore from 1.0 and newer JumpBoxes.
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LICENSE TYPE:
Freeware 
USER RATING:
2.8/5 17
DEVELOPED BY:
JumpBox, Inc.
HOMEPAGE:
www.jumpbox.com
CATEGORY:
ROOT \ Information Management
Deploying a server-based application like OTRS is a major decision and commitment. If you are thinking about it for your organization, but are concerned about the time, effort and risk in deploying it, try the Jumpbox for OTRS. JumpBox makes the application fast and simple to use, so it is a perfect way to try it out.

About OTRS

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!

Requirements:

Virtualization software. Any of:
� VMWare
� Parallels
� Xen Open Source
� Microsoft Virtual Server
� Microsoft Virtual PC
� Virtual Iron

� For easiest use: a network that assigns dynamic IP addresses. (Most do)
� 3 GB Free disk space
� Minimum 1 GB System RAM
� Minimum 1 Ghz CPU

Last updated on October 29th, 2008

feature list

#trouble ticketing #virtual appliance #JumpBox OTRS #JumpBox #OTRS #Trouble #Ticketing

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