Help Desk Reloaded is a Web-based helpdesk customer support system. Help Desk Reloaded's users can quickly log help desk tickets, and customer support representatives can track calls, assign priorities, etc.
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Here are some key features of "Help Desk Reloaded":
· Free Help Desk Software, No cost to you.
· Easy to Install with the help desk installation wizard.
· Based on PHP and using the free database software MySQL
· No programming or database knowledge required. We have built in all the features you need in the help desk's web based GUI.
· Updated Frequently we normally release new version each week.
· We are interested in implementing your ideas. If you have a good idea for a feature on the help desk software, let us know. We listen.
What's New in This Release: [ read full changelog ]
· This update adds the location and resolution date to the main trouble ticket management selection.
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