Help Desk Reloaded is a Web-based helpdesk customer support system. Help Desk Reloaded's users can quickly log help desk tickets, and customer support representatives can track calls, assign priorities, etc.
Here are some key features of "Help Desk Reloaded":
· Free Help Desk Software, No cost to you.
· Easy to Install with the help desk installation wizard.
· Based on PHP and using the free database software MySQL
· No programming or database knowledge required. We have built in all the features you need in the help desk's web based GUI.
· Updated Frequently we normally release new version each week.
· We are interested in implementing your ideas. If you have a good idea for a feature on the help desk software, let us know. We listen.
What's New in This Release: [ read full changelog ]
· This update adds the location and resolution date to the main trouble ticket management selection.