Information Resource Manager 1.5.7 / 1.6 Beta 3

Information Resource Manager is a hardware inventory and work request system.
Information Resource Manager
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Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks.

It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a Knowledgebase, which are all interweaved into a seamless web application.

Here are some key features of "Information Resource Manager":

Detailed tracking of computers, searchable by all fields
Software tracking (installed copies, licensing)
Trouble ticket system ("tracking") with priorities, assign to users, tracking history, anonymous web submission, followups
Scaleable to thousands of records
SNMP browse support
Network mapping by network devices and ports/wires
Full e-mail notification
Report generation tools

What's New in 1.6 Beta 3 Development Release:

Don't print a config value
Fix bug #6
Fix bug #23
Fix bug #25
Stripping tags in messages for email
If we can't read $DEV carry on processing
Initial setup fails a bit more gracefully and informs of the action that is needed to be taken with the database.ini file
Made requests on software capability optional, and configurable in IRM Setup
Patches from Jerry Amundson applied.
Fix bug #42 with patch from Jerry Amundson

last updated on:
October 24th, 2007, 18:35 GMT
price:
FREE!
homepage:
www.stackworks.net
license type:
BSD License 
developed by:
Yann Ramin
category:
ROOT \ Database \ Administrative frontents
Information Resource Manager
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