QueueMetrics iconQueueMetrics 13.12

A queue log analyzer tool
QueueMetrics is an open source project based on the Asterisk PBX application and designed especially for call centers.

QueueMetrics lets you see your call center in real time - what your agents are doing, how many calls are waiting for each queue, how much time has been spent in each stage of call handling.

last updated on:
December 19th, 2013, 7:32 GMT
price:
FREE!
developed by:
Loway Research
license type:
Other/Proprietary License with Free Tr...
category:
ROOT \ Communications \ Telephony

FREE!

In a hurry? Add it to your Download Basket!

user rating 28

UNRATED
2.8/5
 

0/5

3 Screenshots
QueueMetricsQueueMetricsQueueMetrics
What's New in This Release:
  • Externally-generated report pages
  • Improved QA
  • Easier integration to external CRMs
  • Ready for Asterisk 12
read full changelog

Add your review!

SUBMIT