QueueMetrics

13.12 Other/Proprietary License with Free Tr...
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A queue log analyzer tool

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QueueMetrics is an open source project based on the Asterisk PBX application and designed especially for call centers.

QueueMetrics lets you see your call center in real time - what your agents are doing, how many calls are waiting for each queue, how much time has been spent in each stage of call handling.
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Last updated on December 19th, 2013

#queue log analyzer #measures metrics #Asterisk PBX analyzer #QueueMetrics #queue #log #analyzer

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