QueueMetrics 13.12

A queue log analyzer tool
QueueMetrics
  3 Screenshots
QueueMetrics is an open source project based on the Asterisk PBX application and designed especially for call centers.

QueueMetrics lets you see your call center in real time - what your agents are doing, how many calls are waiting for each queue, how much time has been spent in each stage of call handling.

last updated on:
December 19th, 2013, 7:32 GMT
price:
FREE!
homepage:
queuemetrics.loway.it
license type:
Other/Proprietary License with Free Tr...
developed by:
Loway Research
category:
ROOT \ Communications \ Telephony
QueueMetrics

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3 Screenshots
QueueMetricsQueueMetrics
What's New in This Release:
  • Externally-generated report pages
  • Improved QA
  • Easier integration to external CRMs
  • Ready for Asterisk 12
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