PhoneOrder is currently under development for two pizza delivery services in my home city. It supports point-of-sale-like recording of in-house and order-by-phone orders located in gastronomy/catering sector (order desk).
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Here are some key features of "PhoneOrder":
· Low costs for implementation and support
· Easy and/or cost-effective extensibility
· Security, safety and stability (backups, encryption, password protection…)
· Fast workflow
· Ease of use, easy access and fast learning results
· Enhancement of productivity
· Offload work to the system, like billing and accounting
· Inexpensive hardware costs
· Wide-range hardware support
· Mobile and stationary access
· Support orders via different medias: internet, phone, fax
· CTI-like support for fast caller identification
· Keep a customer database for deliveries and CTI
· Support normal and thermal receipt printers (for billing and kitchen)
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