Sales-n-Stats is a software package for adding online customer service to your Web site.
Sales-n-Stats is a solution combining live support software and real time website statistics that adds personal touch and ultimate customer care to your website.
It blends the advantages of brick & mortar shop's live and personalized communication with the power and flexibility of an ecommerce website.
In one software package it combines real time website monitoring, live customer help via text and voice chat, personal profile and history for every visitor, website statistics and extensive sales & marketing reports.
Boost client conversion ratio with live help functionality of the software. Anyone who needs live help or is in doubt can instantly contact your representative and ask questions or get a consultation.
Increase customer satisfaction level by providing personalized approach for every visitor. In Sales-n-Stats all communication history and visitor's activity statistics are stored in a customer profile and available for later reference whenever customer returns to your website. Start building customer relationships from the first visit.
Know what is happening at your website now with website monitoring tool. Each visitor is immediately displayed on Site Monitor so you can read the live situation in real time and react respectively, eg help a doubtful customer. With this software your website will no longer be a black box playing unexpected tricks. Find out how Sales-n-Stats differs from web analytics systems.
Eliminate costs for long distance calls. Talk to your customers wherever they are using text or voice chat, without per minute charges.
What's New in This Release:
Visitors tracking:
· Read the situation on your website at a glance with the Site Monitor. Graphical visitor's Badge displays personalized summary for each visitor helping to pinpoint prospective customers.
Website statistics:
· Preconfigured reports to analyze all the aspects of your online business: online sales, website statistics, e-commerce reports, visitor analysis. Create your own reports with a built-in report constructor.
Live communication:
· Offer live support service through text chat or Voice over IP (VOIP). No additional software needs to be installed on customer's computer - live communication is just one click away. Featuring content pushing, canned messages, call transferring.
Limitations:
· 30-day Demo
What's New in This Release:
· The visitor activity monitoring and reporting features were improved.
· Live chat and voice communication features have been enhanced.
· Bugfixes are also included.
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